Last Updated: December 12, 2024

At Konvertz, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services. By accessing or using our platform, you agree to the practices described in this policy.

1. Information We Collect

When you use our services, we may collect the following information:

a. Information You Provide

• Contact Information: If you reach out to us via email, we may collect your name, email address, and the content of your message.
• Uploaded Files: Files uploaded to our platform for conversion are temporarily stored for processing but are not permanently retained.

b. Automatically Collected Information

• Device and Usage Data: We may collect non-personally identifiable information about your device, browser, IP address, and usage patterns to improve our services.
• Cookies: Konvertz uses cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and improve our services.
• To respond to user inquiries and provide support.
• To monitor usage patterns and improve website functionality.
• To ensure compliance with legal and regulatory requirements.

3. File Handling and Security

Uploaded files are processed temporarily for conversion purposes and automatically deleted from our servers after processing. We use industry-standard encryption to safeguard data transmission but cannot guarantee absolute security. Users are encouraged not to upload sensitive or confidential files.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

• Legal Compliance: If required by law or court order, we may disclose information to comply with legal obligations.
• Service Providers: We may share non-sensitive data with trusted third-party services that assist in improving our platform (e.g., analytics).

5. Cookies and Tracking Technologies

Cookies are small text files stored on your device to enhance your experience. We use cookies for:

• Session Management: To remember user preferences and session states.
• Analytics: To monitor website performance and usage trends.

You can disable cookies through your browser settings, but doing so may limit certain functionalities of our platform.

6. Your Rights

As a user, you have the following rights regarding your personal information:

• Access and Correction: Request access to the information we hold about you or correct inaccuracies.
• Data Deletion: Request the deletion of your data, subject to legal obligations.
• Opt-Out: Choose to opt out of certain data collection methods, such as cookies.

To exercise these rights, please contact us at [email protected].

7. Children’s Privacy

Konvertz does not knowingly collect personal information from children under the age of 13. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

8. Third-Party Links

Our website may contain links to external websites. Konvertz is not responsible for the privacy practices or content of these third-party websites. We encourage users to review the privacy policies of these websites before providing any personal information.

9. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

10. Contact Us

If you have questions, concerns, or feedback about this Privacy Policy, please contact us at:
Email: [email protected]

By using Konvertz, you acknowledge and agree to the terms outlined in this Privacy Policy. Thank you for trusting us with your data.